Missed calls become missed bookings.
Tables sit empty while demand vanishes silently. You only feel it later in the nightly closeout.
LOLA CAPTURES BOOKING DEMAND
FOR RESTAURANTS
Every call caught.Every table protected.
Lola answers your restaurant's phone, handles bookings, and never misses a call — so your team stays on the floor.
SERVICE PRESSURE
The phone never stops. Service does.
Every ring pulls staff off the floor. Every missed call is revenue — and you don't even know why they called.
Every ringing phone pulls staff off the floor.
Hosts leave guests waiting, pace slows, and service quality drops during your busiest windows.
LOLA PROTECTS SERVICE FLOW
FAQ calls consume time with no upside.
Parking, corkage, kids, dietary questions, and dress codes all land when your team should be focused on service.
LOLA HANDLES ROUTINE QUESTIONS
For the moments your team can’t step away.
Natural Conversation
Live
Understands guests, answers questions and confirms bookings in one conversation.
CALL HANDLING
Natural Conversation
Guests speak normally. Lola detects intent and handles it in one flow.
- Make, amend, or cancel reservations
- Running late — hold my table
- FAQs: corkage, parking, kids, dress code
- Edge cases: suppliers, complaints, manager requests
Booking Intelligence
Live Ops
Capture missed calls, confirm bookings, and store preferences automatically.
BOOKING FLOW
Booking Intelligence
Every call becomes clean ops — captured, tagged, and ready for service.
- Dietary notes & preferences captured
- VIP guests flagged
- Waitlist opportunities converted
- Ops timeline your team can trust
Capacity Maximizer
Live
Turns availability into revenue: smarter allocations, fewer conflicts, faster turnarounds.
T1 • 2p
T2 • 4p
T3 • 6p
T4 • 2p
T5 • 4p
T6 • 2p
T7 • 4p
T8 • 6p
T9 • 2p
T10 • 4p
T11 • 2p
T12 • 6p
DEMAND CAPTURE
Capacity Maximizer
Turns availability into revenue: smarter allocations, fewer conflicts, faster turnarounds.
- Live availability via booking system API
- Fewer double bookings / conflicts
- Better table-size matching
- Less host-stand chaos
THE SHIFT
Hospitality doesn’t need more interruptions.It needs a quieter way to capture demand.
Lola sits between the guest, the booking system and the floor — answering naturally, confirming the details, and knowing when to hand the conversation back to your team.
RESTAURANT SETUP
How Lola fits into your restaurant
Stage 01 — Allocation
Your restaurant gets a dedicated Lola number.
Publish it on Google, your website, Instagram and menus. It becomes the number guests use for bookings and enquiries.
Lola Number
API
Booking SystemRestaurant Direct Line
Suppliers / Deliveries
RESTAURANT SETUP
How Lola fits into your restaurant
A native integrations workflow that handles bookings seamlessly while protecting your service quality.
STEP 01
Lola number assigned
Your restaurant gets a dedicated Lola number for guests.
STEP 02
Guests call or WhatsApp Lola
Lola answers instantly, even when service is busy.
STEP 03
Lola checks the booking system
Lola connects directly to check live availability and guest notes.
STEP 04
Lola books, amends, cancels and answers FAQs
Books, amends or cancels and answers house rule FAQs.
STEP 05
Lola forwards calls when a person is needed
Complaints and VIP edge cases route to you immediately.
STEP 06
Suppliers still use your direct line
Suppliers and deliveries use your direct line as usual.
In under a day, calls stop interrupting service — and start becoming clean, logged bookings.
CALL INTELLIGENCE
Every call leaves a signal.
Lola captures what was said, understands why they called, follows your rules, and gives your team the feedback loop the phone never could.
0%
answer rate
0
bookings confirmed tonight
0%
of calls transcribed & logged
0
calls left unresolved
Every caller is recognised. Every edge case reaches the right human. Every outcome reported back to you.
Not just answered. Understood.
PRICING
No two venues lose demand the same way.
Lola is scoped around venue volume, service rhythm, routing complexity, and the level of automation and visibility your team needs.
Scoped to venue volume
Recover
For venues focused on missed-call recovery and core booking capture
- Missed-call recovery and core booking capture
- Essential routing for reservations, changes, and key service questions
- Transcript visibility across guest conversations
- Clean handoff when a manager or host needs to step in
Most venues start here
Recover + Automate
For busy restaurants that need deeper routing, after-hours handling, and operational visibility
- Deeper routing across bookings, amendments, and edge cases
- After-hours handling that still captures live demand
- Operational visibility into call outcomes and pressure windows
- Built around the service rhythm of a busy floor
Custom for groups
Scale
For larger groups, multi-site operations, and more advanced workflow needs
- Multi-site routing and location-aware booking logic
- Group reporting across venues, teams, and service periods
- Workflow orchestration for approvals, escalations, and exceptions
- Structured rollout and advanced operational support
SCOPE THE RIGHT SETUP
See how Lola fits your service flow.
We’ll map your call volume, booking rhythm, amendment flow, routing depth, and reporting needs against the right deployment.