Terms & Conditions

Hey Lola Technologies provides AI voice-agent services that help businesses answer calls, handle enquiries, and support booking or appointment workflows.

The website is intended to provide general information about Hey Lola and to allow prospective business customers to contact us.

You agree to use this website lawfully and responsibly.

You must not:

• use the website in a way that could damage, disable, or interfere with the website
• attempt to gain unauthorised access to the website, systems, or data
• submit false, misleading, unlawful, or harmful information
• use the website to transmit spam, malware, or malicious content
• copy, scrape, or reuse website content in a way that infringes our rights

If you submit an enquiry through the website, you confirm that the information you provide is accurate and that you are authorised to submit it.

Submitting an enquiry does not create a customer relationship, service agreement, partnership, or obligation for Hey Lola Technologies to provide services.

Any future services will be subject to separate written terms, pricing, scope, and agreement.

The content on this website is for general information only.

Nothing on this website should be treated as legal, medical, clinical, technical, or professional advice.

For medical or healthcare-related businesses, Hey Lola Technologies does not provide medical advice and does not replace clinical judgement, patient management systems, or professional healthcare responsibilities.

Please do not submit patient medical information, confidential medical records, or sensitive personal information through the website enquiry form.

The website contact form is for business enquiries only.

Hey Lola Technologies develops and provides AI voice-agent solutions intended to support business communication and booking workflows.

The exact functionality, integrations, limitations, and responsibilities for any AI voice-agent service will depend on the agreed service scope and technical setup.

We do not guarantee that any AI system will be error-free, uninterrupted, or suitable for every use case.

We aim to keep the website accurate and available, but we do not guarantee that:

• the website will always be available or uninterrupted
• the website will be free from errors or security vulnerabilities
• the information on the website will always be complete, current, or suitable for your specific needs

We may update, suspend, or remove parts of the website at any time.

This website may include links to third-party websites or references to third-party services.

We are not responsible for the content, availability, privacy practices, or terms of third-party websites or services.

All content on this website, including text, branding, layout, graphics, images, design elements, and other materials, belongs to Hey Lola Technologies or its licensors unless otherwise stated.

You may view the website for your own business evaluation purposes, but you may not copy, reproduce, distribute, modify, or commercially exploit the content without our permission.

To the fullest extent permitted by law, Hey Lola Technologies will not be liable for any loss, damage, cost, or claim arising from your use of, or inability to use, this website.

This includes indirect, incidental, consequential, or special losses, loss of profits, loss of business, loss of data, or loss of opportunity.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date.

These Terms are governed by the laws of South Africa.

If you have questions about these Terms, contact us at:

privacy@heylola.co.za